All Systems Operational

About This Site

Ezypay’s network has built-in redundancy and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our partners and business customers deserve clear, transparent communication so they can maintain trust in our service.

Notices will be posted here when we are experiencing issues. If you are experiencing an issue and do not see a notice posted, please email help@ezypay.com for assistance.

(V2) checkout.ezypay.com Operational
Customer once-off payment Operational
(V2) paynow.ezypay.com Operational
Customer once-off payment Operational
(V2) identity.ezypay.com Operational
Customer login Operational
Merchant login Operational
(V2) vault.ezypay.com / hosted.ezypay.com Operational
Customer payment method management Operational
(V2) api-global.ezypay.com Operational
Customer creation Operational
Customer variations Operational
Billing variation Operational
Merchant on-demand billing Operational
Merchant reporting Operational
Ezypay scheduled Australia/NZ bank billing Operational
Ezypay scheduled Australia/NZ Credit Card billing Operational
Ezypay scheduled Asia Credit Card billing Operational
Ezypay scheduled merchant settlement Operational
Ezypay bank transfers via SFTP upload Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2022
Completed - The scheduled maintenance has been completed.
Sep 29, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 23:00 AEST
Scheduled - We would like to inform you that we will be performing maintenance to improve the infrastructure and stability of the Ezypay V2 platform.

All V2 online services will be affected during this period. This includes our APIs, hosted payment pages, checkout pages and our failed payment collection pages (paynow.ezypay.com).

Any attempts to add, edit or make payments during this time will return an error. You should re-try these actions after our system is back online. Payments that were already scheduled before the outage time will not be affected and will be processed as normal.

All API calls to api-global.ezypay.com during this time will receive a HTTP 503 response. You will need to retry these calls after our system is back online.

For up-to-date status for our system please visit https://status.ezypay.com. If you experience any issues after the outage period, please contact us at help@ezypay.com.

We apologise for any inconvenience this may cause.

Sep 9, 10:30 AEST
Sep 28, 2022
Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - All customer transactions today have now successfully been reprocessed
Sep 26, 20:09 AEST
Monitoring - A fix has been implemented and we are re-processing transactions that did not complete at their alloted time
Sep 26, 15:15 AEST
Update - We are continuing to work on a fix for this issue.
Sep 26, 11:27 AEST
Identified - Due to a security change by our upstream payment provider we are currently unable to process invoices in the Philippines
Sep 26, 11:26 AEST
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.