All Systems Operational
About This Site
Ezypay’s network has built-in redundancy and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our partners and business customers deserve clear, transparent communication so they can maintain trust in our service.
Notices will be posted here when we are experiencing issues. If you are experiencing an issue and do not see a notice posted, please email help@ezypay.com for assistance.
(HQ) hello.ezypay.com
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Add payment method
Operational
Merchant reporting
Operational
(HQ) helloasia.ezypay.com
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Add payment method
Operational
Merchant reporting
Operational
(HQ) pay-me-today.com
Operational
Customer once-off payments
Operational
(HQ) api.ezypay.com
Operational
Customer sign-up
Operational
Customer pre-billing and failed payment notifications
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Add payment method
Operational
Merchant on-demand billing
Operational
Merchant reporting
Operational
Ezypay scheduled customer billing
Operational
Ezypay Australia/NZ scheduled merchant settlement
Operational
(HQ) apiasia.ezypay.com
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Add payment method
Operational
Merchant on-demand billing
Operational
Merchant reporting
Operational
Ezypay scheduled customer billing
Operational
Ezypay Asia scheduled merchant settlement
Operational
(HQ) reporting.ezypay.com
Operational
Merchant report generation and distribution
Operational
(V2) checkout.ezypay.com
Operational
Customer once-off payment
Operational
(V2) paynow.ezypay.com
Operational
Customer once-off payment
Operational
(V2) identity.ezypay.com
Operational
Customer login
Operational
Merchant login
Operational
(V2) vault.ezypay.com / hosted.ezypay.com
Operational
Customer payment method management
Operational
(V2) api-global.ezypay.com
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Merchant on-demand billing
Operational
Merchant reporting
Operational
Ezypay scheduled Australia/NZ bank billing
Operational
Ezypay scheduled Australia/NZ Credit Card billing
Operational
Ezypay scheduled Asia Credit Card billing
Operational
Ezypay scheduled merchant settlement
Operational
Ezypay bank transfers via SFTP upload
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Ezypay platform and network migration - All regions
Oct 1, 20:00 - Oct 4, 04:00 AEST
This is the final major scheduled maintenance work required to complete our ongoing platform upgrade project.
This outage will affect all regions with the impacted local time listed below for each region.
Kuala Lumpur Time (UTC+8)
Friday 1st October 6:00pm to Monday 4th October 1:00am
Australian Eastern Standard Time (UTC+10)
Friday 1st October 8:00pm to Monday 4th October 3:00am
New Zealand Standard Time (UTC+12)
Friday 1st October 10:00pm to Monday 4th October 5:00am
During this time, customers using our platform in these regions will be unable to use any and all of the usual services, in particular
* Ezypay’s online payment portal pay-me-today.com will be unavailable during the time stated above.
* You will be unable to log in to Ezypay (hello.ezypay.com or helloasia.ezypay.com) during this time.
* Api's will be unavailable (api.ezypay.com or apiasia.ezypay.com)
* If you are logged in when we begin the system maintenance, you will be automatically logged out and lose any unsaved data.
We appreciate your understanding during these works, if you have any questions beforehand or experience any system issues after the planned works, please contact us at help@ezypay.com.
Posted on Sep 20, 14:03 AEST
This outage will affect all regions with the impacted local time listed below for each region.
Kuala Lumpur Time (UTC+8)
Friday 1st October 6:00pm to Monday 4th October 1:00am
Australian Eastern Standard Time (UTC+10)
Friday 1st October 8:00pm to Monday 4th October 3:00am
New Zealand Standard Time (UTC+12)
Friday 1st October 10:00pm to Monday 4th October 5:00am
During this time, customers using our platform in these regions will be unable to use any and all of the usual services, in particular
* Ezypay’s online payment portal pay-me-today.com will be unavailable during the time stated above.
* You will be unable to log in to Ezypay (hello.ezypay.com or helloasia.ezypay.com) during this time.
* Api's will be unavailable (api.ezypay.com or apiasia.ezypay.com)
* If you are logged in when we begin the system maintenance, you will be automatically logged out and lose any unsaved data.
We appreciate your understanding during these works, if you have any questions beforehand or experience any system issues after the planned works, please contact us at help@ezypay.com.
Posted on Sep 20, 14:03 AEST