Ezypay Status

All Systems Operational

About This Site

Ezypay’s network has built-in redundancy and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our partners and business customers deserve clear, transparent communication so they can maintain trust in our service.

Notices will be posted here when we are experiencing issues. If you are experiencing an issue and do not see a notice posted, please email help@ezypay.com for assistance.

(V2) checkout.ezypay.com Operational

Customer once-off payment Operational

(V2) paynow.ezypay.com Operational

Customer once-off payment Operational

(V2) identity.ezypay.com Operational

Customer login Operational

Merchant login Operational

(V2) vault.ezypay.com / hosted.ezypay.com Operational

Customer payment method management Operational

(V2) api-global.ezypay.com Operational

Customer creation Operational

Customer variations Operational

Billing variation Operational

Merchant on-demand billing Operational

Merchant reporting Operational

Ezypay scheduled Australia/NZ bank billing Operational

Ezypay scheduled Australia/NZ Credit Card billing Operational

Ezypay scheduled Asia Credit Card billing Operational

Ezypay scheduled merchant settlement Operational

Ezypay bank transfers via SFTP upload Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 29, 2022

September 2022 - Scheduled system maintenance

Completed - The scheduled maintenance has been completed.
Sep 29, 00:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 23:00 AEST

Scheduled - We would like to inform you that we will be performing maintenance to improve the infrastructure and stability of the Ezypay V2 platform.

All V2 online services will be affected during this period. This includes our APIs, hosted payment pages, checkout pages and our failed payment collection pages (paynow.ezypay.com).

Any attempts to add, edit or make payments during this time will return an error. You should re-try these actions after our system is back online. Payments that were already scheduled before the outage time will not be affected and will be processed as normal.

All API calls to api-global.ezypay.com during this time will receive a HTTP 503 response. You will need to retry these calls after our system is back online.

For up-to-date status for our system please visit https://status.ezypay.com. If you experience any issues after the outage period, please contact us at help@ezypay.com.

We apologise for any inconvenience this may cause.
Sep 9, 10:30 AEST

Sep 28, 2022

Sep 27, 2022

No incidents reported.

Sep 26, 2022

Unable to process card transactions in the Philippines

Resolved - All customer transactions today have now successfully been reprocessed
Sep 26, 20:09 AEST

Monitoring - A fix has been implemented and we are re-processing transactions that did not complete at their alloted time
Sep 26, 15:15 AEST

Update - We are continuing to work on a fix for this issue.
Sep 26, 11:27 AEST

Identified - Due to a security change by our upstream payment provider we are currently unable to process invoices in the Philippines
Sep 26, 11:26 AEST

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.