All Systems Operational
About This Site
Ezypay’s network has built-in redundancy and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our partners and business customers deserve clear, transparent communication so they can maintain trust in our service.
Notices will be posted here when we are experiencing issues. If you are experiencing an issue and do not see a notice posted, please email help@ezypay.com for assistance.
(HQ) hello.ezypay.com
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Add payment method
Operational
Merchant reporting
Operational
(HQ) helloasia.ezypay.com
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Add payment method
Operational
Merchant reporting
Operational
(HQ) pay-me-today.com
Operational
Customer once-off payments
Operational
(HQ) api.ezypay.com
Operational
Customer sign-up
Operational
Customer pre-billing and failed payment notifications
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Add payment method
Operational
Merchant on-demand billing
Operational
Merchant reporting
Operational
Ezypay scheduled customer billing
Operational
Ezypay Australia/NZ scheduled merchant settlement
Operational
(HQ) apiasia.ezypay.com
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Add payment method
Operational
Merchant on-demand billing
Operational
Merchant reporting
Operational
Ezypay scheduled customer billing
Operational
Ezypay Asia scheduled merchant settlement
Operational
(HQ) reporting.ezypay.com
Operational
Merchant report generation and distribution
Operational
(V2) checkout.ezypay.com
Operational
Customer once-off payment
Operational
(V2) paynow.ezypay.com
Operational
Customer once-off payment
Operational
(V2) identity.ezypay.com
Operational
Customer login
Operational
Merchant login
Operational
(V2) vault.ezypay.com / hosted.ezypay.com
Operational
Customer payment method management
Operational
(V2) api-global.ezypay.com
Operational
Customer creation
Operational
Customer variations
Operational
Billing variation
Operational
Merchant on-demand billing
Operational
Merchant reporting
Operational
Ezypay scheduled Australia/NZ bank billing
Operational
Ezypay scheduled Australia/NZ Credit Card billing
Operational
Ezypay scheduled Asia Credit Card billing
Operational
Ezypay scheduled merchant settlement
Operational
Ezypay bank transfers via SFTP upload
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
July 2021 - Scheduled system maintenance
Jul 8, 00:00-02:00 AEST
We would like to inform you that we will be performing maintenance to improve the infrastructure and stability of the Ezypay V2 platform.
All V2 online services will be affected during this period. This includes our APIs, hosted payment pages, checkout pages and our failed payment collection pages (paynow.ezypay.com).
Any attempts to add, edit or make payments during this time will return an error. You should re-try these actions after our system is back online. Payments that were already scheduled before the outage time will not be affected and will be processed as normal.
All API calls to api-global.ezypay.com during this time will receive a HTTP 503 response. You will need to retry these calls after our system is back online.
For up-to-date status for our system please visit https://status.ezypay.com. If you experience any issues after the outage period, please contact us at help@ezypay.com.
We apologise for any inconvenience this may cause.
Kind regards,
Ezypay Customer Service
Posted on Jun 16, 16:50 AEST
All V2 online services will be affected during this period. This includes our APIs, hosted payment pages, checkout pages and our failed payment collection pages (paynow.ezypay.com).
Any attempts to add, edit or make payments during this time will return an error. You should re-try these actions after our system is back online. Payments that were already scheduled before the outage time will not be affected and will be processed as normal.
All API calls to api-global.ezypay.com during this time will receive a HTTP 503 response. You will need to retry these calls after our system is back online.
For up-to-date status for our system please visit https://status.ezypay.com. If you experience any issues after the outage period, please contact us at help@ezypay.com.
We apologise for any inconvenience this may cause.
Kind regards,
Ezypay Customer Service
Posted on Jun 16, 16:50 AEST
Ezypay scheduled platform migration - Asia region weekend outage #2
Jul 9, 20:00 - Jul 12, 03:00 AEST
This is the next outage to occur in a series over the coming months. Ezypay is undertaking a major upgrade and migration to the software and infrastructure that runs some of our core services. This is to ensure we continue to offer a secure, stable and scalable payment platform to our customers.
This outage will again affect our Asia region over the following weekend period period:
Kuala Lumpur Time (UTC+8)
Friday 9th July 6:00pm to Monday 11th July 1:00am
Australian Eastern Standard Time (UTC+10)
Friday 9th July 8:00pm to Monday 11th July 3:00am
During this time, customers using our Asia platform will be unable to use any and all of the usual services, in particular
* Ezypay’s online payment portal pay-me-today.com will be unavailable during the time stated above.
* You will be unable to log in to Ezypay (helloasia.ezypay.com) during this time.
* Api's will be unavailable (apiasia.ezypay.com)
* If you are logged in when we begin the system maintenance, you will be automatically logged out and lose any unsaved data.
We appreciate your understanding during these works, if you have any questions beforehand or experience any system issues after the planned works, please contact us at help@ezypay.com.
Posted on Jun 21, 11:16 AEST
This outage will again affect our Asia region over the following weekend period period:
Kuala Lumpur Time (UTC+8)
Friday 9th July 6:00pm to Monday 11th July 1:00am
Australian Eastern Standard Time (UTC+10)
Friday 9th July 8:00pm to Monday 11th July 3:00am
During this time, customers using our Asia platform will be unable to use any and all of the usual services, in particular
* Ezypay’s online payment portal pay-me-today.com will be unavailable during the time stated above.
* You will be unable to log in to Ezypay (helloasia.ezypay.com) during this time.
* Api's will be unavailable (apiasia.ezypay.com)
* If you are logged in when we begin the system maintenance, you will be automatically logged out and lose any unsaved data.
We appreciate your understanding during these works, if you have any questions beforehand or experience any system issues after the planned works, please contact us at help@ezypay.com.
Posted on Jun 21, 11:16 AEST