All Systems Operational
About This Site
Ezypay’s network has built-in redundancy and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our partners and business customers deserve clear, transparent communication so they can maintain trust in our service.
Notices will be posted here when we are experiencing issues. If you are experiencing an issue and do not see a notice posted, please email help@ezypay.com for assistance.
Platform Services
Operational
Authentication Services
Operational
Webhook Notifications
Operational
Merchant reporting
Operational
End-Customer communication
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Operational
Payment Initiation
Operational
Ezypay scheduled billing initiation
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Operational
Partner initiated on-demand billing
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Operational
Backend Payments & Settlement
Operational
Card Billing
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Operational
Bank Direct Debit billing
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Operational
PayTo Billing
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Operational
Merchant Settlement
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Operational
Customer one-off payment
Operational
checkout.ezypay.com
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Operational
paynow.ezypay.com
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Operational
Customer & Payment Method Management
Operational
Customer payment method management
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Operational
Customer Management
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Operational
Plan & Subscription Management
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
POSTPONED - April 2024 - Scheduled system maintenance
May 22, 2024 22:50-23:50 AEST
Update -
POSTPONED. We've made the difficult decision to postpone our upcoming scheduled maintenance, which was originally scheduled for 22:50-23:50 AEST/12:50-1:50UTC on 23/04/2024.
We realise how disruptive a maintenance outage is to our partners and merchants, and we regret any additional inconvenience caused by Ezypay postponing this maintenance activity.
The rescheduled date for this activity is still to be determined, but it is likely to be in May. We'll provide further updates, including the new maintenance window date and time, as soon as we can.
Apr 22, 2024 - 17:32 AEST
We realise how disruptive a maintenance outage is to our partners and merchants, and we regret any additional inconvenience caused by Ezypay postponing this maintenance activity.
The rescheduled date for this activity is still to be determined, but it is likely to be in May. We'll provide further updates, including the new maintenance window date and time, as soon as we can.
Apr 22, 2024 - 17:32 AEST
Scheduled -
We would like to inform you that we will be performing maintenance to improve the infrastructure and stability of the Ezypay V2 platform.
All V2 online services will be affected during this period. This includes our APIs, hosted payment pages, checkout pages and our failed payment collection pages (paynow.ezypay.com).
Any attempts to add, edit or make payments during this time will return an error. You should re-try these actions after our system is back online. Payments that were already scheduled before the outage time will not be affected and will be processed as normal.
All API calls to api-global.ezypay.com during this time will receive a HTTP 503 response. You will need to retry these calls after our system is back online.
For up-to-date status for our system please visit https://status.ezypay.com. If you experience any issues after the outage period, please contact us at help@ezypay.com.
We apologize for any inconvenience this may cause.
Mar 26, 2024 - 11:48 AEDT
All V2 online services will be affected during this period. This includes our APIs, hosted payment pages, checkout pages and our failed payment collection pages (paynow.ezypay.com).
Any attempts to add, edit or make payments during this time will return an error. You should re-try these actions after our system is back online. Payments that were already scheduled before the outage time will not be affected and will be processed as normal.
All API calls to api-global.ezypay.com during this time will receive a HTTP 503 response. You will need to retry these calls after our system is back online.
For up-to-date status for our system please visit https://status.ezypay.com. If you experience any issues after the outage period, please contact us at help@ezypay.com.
We apologize for any inconvenience this may cause.
Mar 26, 2024 - 11:48 AEDT